SaaS Onboarding, Retention and Expansion: SaaS Marketing Agency

User Onboarding 

Effective user onboarding is about demonstrating value to your users as soon as possible, in order to drive engagement and active usage. Our task is to do so in an automated and personalized way. Because of this, your users will buy or upgrade quicker and at a higher rate.

All prior investment to acquire your users will be wasted without a reliable onboarding process that turn free trial users into paying customers. Our user onboarding service operates in the two following ways. First, we can completely set-up your onbaording plan, with strategy, communication channels, and technical support . Alternatively, we will take a consultative approach to identify the drivers of your churn and suggest improvements for optimization. 

The building blocks of your campaign




Strategy & ROadmap




Buyer
Personas




TECH
SET-UP



 
Email
content




A/B testing & Analysis












Start Your Free Consultation

Knowing the strong and weak aspects of you your current lead generation process is essential for understanding how to achieve your sales goals. We are waiting to provide you with a basic analysis and suggestions for improvements of your content marketing approach.

Campaign Stages

STAGE 1

Strategy

The strategy stage of your campaign will determine which customer segments will be created, what email flows will be triggered by which action, and also how the various campaigns interact as a whole to achieve.

STAGE 2

Technology set-up

This stage of the campaign is dedicated to ensuring that the strategy we selected is possible to be carried out using the marketing automation platform you are using. Every necessary aspect will be created and tested prior to uploading content.

STAGE 3

Content creation

Our highly skilled email marketing copywriters will write copy specific to your audience. Based on our strategy, there will be a number of segments of your user base. We will create compelling copy for each segment so they take the next appropriate course of action.

STAGE 4

Deployment

Once every other aspect of your campaign is set-up, we will start the campaign within the planned launch date.

STAGE 5

Analysis & iteration

We will closely analyse the performance for future improvements. If we identify any under-performing metrics, we will work on correcting them and optimizing your campaign to achieve the campaign objectives.

Turn Free Trial Users To Sales

A complete playbook designed to optimize your free trials for revenue

You will learn:

  • How to identify what your users care about
  • How to avoid the most significant drivers of churn
  • How to engage your users
  • How to craft the perfect reminder emails


Ready to discuss your project with our team?

Accelerate growth and increase your market share. We are ready to support your project with our industry leading experience.

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