SaaS User Onboarding
User onboarding is about demonstrating value to your users as soon as possible, in order to drive engagement and active usage. Our task is to do it in an automated and personalized way. Because of this, your users will buy or upgrade quicker and more frequently.
All prior investment to acquire your users will be wasted without a reliable onboarding process. Our user onboarding service operates in two ways. First, we can completely set-up your onbaording plan, with complete strategy, emails, and technical support . Alternatively, we will take a consultative approach to identify the drivers of your churn and suggest improvements for optimization.
The building blocks of your campaign
Strategy & ROadmap
We will set-up SMART goals for the campaign, just as graphically demonstrate the numerous automation flows of the entire project.
Buyer personas are semi-fictional representations of your customers. We will create these in order to understand who we need to reach and in what manner, to make the messaging as effective as possible.
Whether you have an automation tool already or not, we will set-up all the flows, rules and triggers so that your onboarding process acts as well synchronized operation
We will write for you all the necessary emails, in-app messages and follow-ups.
A/B testing & Analysis
Once we launch, every marketing message needs to be closely monitored. We will continuously analyse the performance for future improvements.
Start Your Free Consultation
Knowing the strong and weak aspects of you your current lead generation process is essential for understanding how to achieve your sales goals. We are waiting to provide you with a basic analysis and suggestions for improvements of your content marketing approach.
Setting up SMART goals just as understanding of how to achieve them will be a core activity of the initial campaign step. The strategy stage of your campaign will determine which customer segments will be created, what email flows will be triggered by which action, and also how the various campaigns interact as a whole to achieve.
This stage of the campaign is dedicated to ensuring that the strategy we selected is possible to carry out using the email automation platform you are using. Every necessary aspect will be created and tested prior to uploading content.
Our highly skilled email marketing copywriters will write copy specific to your audience. Based on our strategy, there will be a number of segments of your user base. We will create compelling copy for each segment so they take the next appropriate course of action.
Once every aspect of your campaign is set-up, we will start the campaign within the planned launch date.
Analysis & Iteration
We will closely analyse the performance for future improvements. If we identify any under-performing metrics, we will work on correcting them and optimizing your campaign to achieve the campaign objectives.
Turn Free Trial Users To Sales
A complete playbook designed to optimize your free trials for revenueYou will learn:
- How to identify what your users care about
- How to avoid the most significant drivers of churn
- How to engage your users
- How to craft the perfect reminder emails
Ready to discuss your project with our team?
Accelerate growth and increase your market share. We are ready to support your project with our industry leading experience.